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![](\"https:\/\/www.paypalobjects.com\/webstatic\/mktg\/logo-center\/PP_Acceptance_Marks_for_LogoCenter_150x94.png\"){kind=logo}
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Important Turkey PayPal service information<\/h1>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n\n\n\nImportant Turkey PayPal service information<\/h2>\n<\/div>\n\n\n\n\n\n\nDue to the suspension of PayPal operations in Turkey<\/a>, eBay customers cannot send or receive funds using Turkish PayPal accounts any more (since Monday, 6 June 2016). This does not impact PayPal accounts registered outside of Turkey. We appreciate this may cause you inconvenience and we\u2019re working on solutions. We\u2019ll be in touch with more updates.<\/p>\n<\/div>\n <\/p>\n
\nI\u2019m a buyer<\/h3>\n<\/div>\n<\/div>\n<\/div>\nPlease use alternative payment methods to make your purchase.<\/p>\n
I\u2019d like to purchase an item and pay with PayPal, what should I do?<\/b><\/p>\n
Please look for items that offer payment methods other than PayPal for the time being. We are currently working on a permanent solution. Please note that non-Turkish PayPal accounts are not impacted, so you should be able to complete purchases with these accounts as normal.<\/p>\n
I have PayPal registered in Turkey and I\u2019d like to purchase an item on eBay, what should I do?<\/b><\/p>\n
Consider the following options:<\/p>\n
\n- \n\n
Some sellers accept direct credit cards payment, bank transfers and other payment methods. Please see the postage and payment information section, or ask the seller for alternative payment options.<\/p>\n<\/div>\n<\/li>\n
- \n\n
Consider visiting other eBay such as eBay.de<\/a>, eBay.it<\/a>, eBay.fr<\/a>, eBay.es<\/a>, eBay.com.au<\/a>, where sellers may have other payment methods. Online in-browser translators may help you to navigate these sites.<\/p>\n<\/div>\n<\/li>\n<\/ul>\nI\u2019m stuck in the check-out process. What should I do?<\/b><\/p>\n
You can check with the seller whether they accept alternative payment methods. If not, please ask the seller to cancel the transaction.<\/p>\n
Can I still open an eBay case, or receive refunds on current cases?<\/b><\/p>\n
Yes, you are still covered by the eBay Guarantee within the applicable time frames. You will be able to open cases and receive a refund if we can see that the seller is at fault. In a few particular scenarios, where we are unable to refund your PayPal account, our Customer Service team will provide you with specific guidance on receiving your refund<\/a>.<\/p>\nCan I still return an item that I bought previously?<\/b><\/p>\n
You can still open a return request for any items within the applicable time frames. Sellers will be able to respond to your requests as usual on eBay and process refunds as required.<\/p>\n
I\u2019d like to participate in an auction and make a bid. Is this still possible?<\/b><\/p>\n
Although the bid functionality is available, you\u2019ll not be able to pay with a PayPal account registered in Turkey if you win the auction. That\u2019s why we recommend checking the item description or asking the seller if they accept alternatives to PayPal if you win the auction. If the auction is PayPal only, we recommend that you do not make any bids to avoid the possibility of the transaction being cancelled.<\/p>\n
Commit to buy still works; can I use this instead of making immediate payment?<\/b><\/p>\n
Although you can commit to buy an item, you\u2019ll not be able to pay for it with a PayPal account registered in Turkey. We strongly recommend not committing to buy.<\/p>\n
Although <\/b>I committed to buy an item or won the auction, I can’t pay. What should I do?<\/b><\/p>\n
First, contact the seller and ask them to cancel the transaction based on the reasons previously stated. You can also contact our customer service team<\/a> and they can help you cancel the transaction.<\/b><\/p>\n<\/h3>\n\n <\/p>\n
\n
Important Turkey PayPal service information<\/h2>\n<\/div>\n\n\n\n\n\n\nDue to the suspension of PayPal operations in Turkey<\/a>, eBay customers cannot send or receive funds using Turkish PayPal accounts any more (since Monday, 6 June 2016). This does not impact PayPal accounts registered outside of Turkey. We appreciate this may cause you inconvenience and we\u2019re working on solutions. We\u2019ll be in touch with more updates.<\/p>\n<\/div>\n <\/p>\n
\nI\u2019m a buyer<\/h3>\n<\/div>\n<\/div>\n<\/div>\nPlease use alternative payment methods to make your purchase.<\/p>\n
I\u2019d like to purchase an item and pay with PayPal, what should I do?<\/b><\/p>\n
Please look for items that offer payment methods other than PayPal for the time being. We are currently working on a permanent solution. Please note that non-Turkish PayPal accounts are not impacted, so you should be able to complete purchases with these accounts as normal.<\/p>\n
I have PayPal registered in Turkey and I\u2019d like to purchase an item on eBay, what should I do?<\/b><\/p>\n
Consider the following options:<\/p>\n
\n- \n\n
Some sellers accept direct credit cards payment, bank transfers and other payment methods. Please see the postage and payment information section, or ask the seller for alternative payment options.<\/p>\n<\/div>\n<\/li>\n
- \n\n
Consider visiting other eBay such as eBay.de<\/a>, eBay.it<\/a>, eBay.fr<\/a>, eBay.es<\/a>, eBay.com.au<\/a>, where sellers may have other payment methods. Online in-browser translators may help you to navigate these sites.<\/p>\n<\/div>\n<\/li>\n<\/ul>\nI\u2019m stuck in the check-out process. What should I do?<\/b><\/p>\n
You can check with the seller whether they accept alternative payment methods. If not, please ask the seller to cancel the transaction.<\/p>\n
Can I still open an eBay case, or receive refunds on current cases?<\/b><\/p>\n
Yes, you are still covered by the eBay Guarantee within the applicable time frames. You will be able to open cases and receive a refund if we can see that the seller is at fault. In a few particular scenarios, where we are unable to refund your PayPal account, our Customer Service team will provide you with specific guidance on receiving your refund<\/a>.<\/p>\nCan I still return an item that I bought previously?<\/b><\/p>\n
You can still open a return request for any items within the applicable time frames. Sellers will be able to respond to your requests as usual on eBay and process refunds as required.<\/p>\n
I\u2019d like to participate in an auction and make a bid. Is this still possible?<\/b><\/p>\n
Although the bid functionality is available, you\u2019ll not be able to pay with a PayPal account registered in Turkey if you win the auction. That\u2019s why we recommend checking the item description or asking the seller if they accept alternatives to PayPal if you win the auction. If the auction is PayPal only, we recommend that you do not make any bids to avoid the possibility of the transaction being cancelled.<\/p>\n
Commit to buy still works; can I use this instead of making immediate payment?<\/b><\/p>\n
Although you can commit to buy an item, you\u2019ll not be able to pay for it with a PayPal account registered in Turkey. We strongly recommend not committing to buy.<\/p>\n
Although <\/b>I committed to buy an item or won the auction, I can’t pay. What should I do?<\/b><\/p>\n
First, contact the seller and ask them to cancel the transaction based on the reasons previously stated. You can also contact our customer service team<\/a> and they can help you cancel the transaction.<\/b><\/p>\n<\/h3>\n\n <\/p>\n
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Due to the suspension of PayPal operations in Turkey<\/a>, eBay customers cannot send or receive funds using Turkish PayPal accounts any more (since Monday, 6 June 2016). This does not impact PayPal accounts registered outside of Turkey. We appreciate this may cause you inconvenience and we\u2019re working on solutions. We\u2019ll be in touch with more updates.<\/p>\n<\/div>\n <\/p>\n Please use alternative payment methods to make your purchase.<\/p>\n I\u2019d like to purchase an item and pay with PayPal, what should I do?<\/b><\/p>\n Please look for items that offer payment methods other than PayPal for the time being. We are currently working on a permanent solution. Please note that non-Turkish PayPal accounts are not impacted, so you should be able to complete purchases with these accounts as normal.<\/p>\n I have PayPal registered in Turkey and I\u2019d like to purchase an item on eBay, what should I do?<\/b><\/p>\n Consider the following options:<\/p>\n Some sellers accept direct credit cards payment, bank transfers and other payment methods. Please see the postage and payment information section, or ask the seller for alternative payment options.<\/p>\n<\/div>\n<\/li>\n Consider visiting other eBay such as eBay.de<\/a>, eBay.it<\/a>, eBay.fr<\/a>, eBay.es<\/a>, eBay.com.au<\/a>, where sellers may have other payment methods. Online in-browser translators may help you to navigate these sites.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n I\u2019m stuck in the check-out process. What should I do?<\/b><\/p>\n You can check with the seller whether they accept alternative payment methods. If not, please ask the seller to cancel the transaction.<\/p>\n Can I still open an eBay case, or receive refunds on current cases?<\/b><\/p>\n Yes, you are still covered by the eBay Guarantee within the applicable time frames. You will be able to open cases and receive a refund if we can see that the seller is at fault. In a few particular scenarios, where we are unable to refund your PayPal account, our Customer Service team will provide you with specific guidance on receiving your refund<\/a>.<\/p>\n Can I still return an item that I bought previously?<\/b><\/p>\n You can still open a return request for any items within the applicable time frames. Sellers will be able to respond to your requests as usual on eBay and process refunds as required.<\/p>\n I\u2019d like to participate in an auction and make a bid. Is this still possible?<\/b><\/p>\n Although the bid functionality is available, you\u2019ll not be able to pay with a PayPal account registered in Turkey if you win the auction. That\u2019s why we recommend checking the item description or asking the seller if they accept alternatives to PayPal if you win the auction. If the auction is PayPal only, we recommend that you do not make any bids to avoid the possibility of the transaction being cancelled.<\/p>\n Commit to buy still works; can I use this instead of making immediate payment?<\/b><\/p>\n Although you can commit to buy an item, you\u2019ll not be able to pay for it with a PayPal account registered in Turkey. We strongly recommend not committing to buy.<\/p>\n Although <\/b>I committed to buy an item or won the auction, I can’t pay. What should I do?<\/b><\/p>\n First, contact the seller and ask them to cancel the transaction based on the reasons previously stated. You can also contact our customer service team<\/a> and they can help you cancel the transaction.<\/b><\/p>\n <\/p>\nI\u2019m a buyer<\/h3>\n
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